Effective Date: January 1, 2025
We take pride in ensuring that your order reaches you quickly, safely, and in perfect condition.
1. Order Processing
- Orders are processed within 1–2 business days after successful payment.
- Orders placed on weekends or public holidays are processed on the next working day.
2. Delivery Timeline
- Estimated delivery within 3–7 business days depending on your location.
- Remote areas may take additional time.
- Once your order is dispatched, you’ll receive an email or SMS with tracking details.
3. Shipping Charges
- Standard shipping is free on orders above ₹999.
- Orders below this amount may incur nominal shipping fees shown during checkout.
4. Order Tracking
You can track your order using the tracking number provided in your email. If tracking details are delayed, please allow up to 24 hours for courier updates.
5. Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
- Weather conditions, natural calamities, or strikes.
- Unexpected courier service disruptions.
- Incorrect shipping details entered by the customer.
In such cases, we’ll communicate promptly to ensure resolution.
6. Undelivered Orders
If the package is undelivered due to customer unavailability or incorrect address, re-shipping charges may apply.